Ticket Access
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Privacy Policy Arctic

Detailed description of the data protection methods applied within our Canadian lottery platform services.

Data Collection Approach

We gather certain categories of information to operate the platform, meet regulatory obligations, and support a reliable user experience. Data may be provided directly by users or recorded through automated systems.

Identity confirmation details, including full name and date of birth
Contact details, such as email address and phone number
Service usage indicators and interaction trends
Number choice preferences and participation records
Device and browser information used for technical compatibility

How Information Is Used

The information we collect is used for operational needs within ethical and legal limits set by Canadian privacy requirements.

Common uses include creating and maintaining accounts, processing lottery-related actions, meeting compliance obligations, improving platform security, and supporting service improvements.

When Information May Be Shared

We may share limited information with selected third parties in specific situations, while keeping appropriate safeguards in place.

Approved lottery partners for ticket handling and prize processing
Government or regulatory bodies for compliance checks and reviews
Payment providers that support secure transaction processing
Technology partners involved in system maintenance and security support

Security Measures

We use layered protections such as encryption, controlled access, and ongoing monitoring to reduce the risk of unauthorized access, use, or disclosure of user information.

Storage Periods and Removal Requests

Personal information is stored only as long as needed to achieve the purposes described or to satisfy legal obligations. Users can request deletion through a formal process.

To request removal of your personal data, send a written message to our support team and include details needed to confirm account ownership. Requests are typically handled within 22 business days, and you will receive confirmation once completed.

Contact for Privacy Questions

240, rue Wellington, Ottawa, ON, K1A 0A6